Comment: My initial contact was Ken Taylor. I told him what had happened, a leak in the upstairs bathroom that came down to our lower level bathroom and finally rained down and pooled in the basement. Ken was super professional and honest about the process. After some flooring and vanities were removed, he and his team set up l dehumidifiers and fans and had the water mitigation done within 4 days in the upstairs, downstairs and basement. We then went on to remodel and I was directed to Scott. We went over options with our budget and sent over lists of the items needed for repair, replacement and repainting. Scott and Scott knocked out both of our bathrooms in under a week, with new flooring in both, ceiling and drywall repair, new paint in both, installing a new vanity, light fixture and towel bar/toilet paper holder. Overall, we were very happy to see the amazing work everyone did. The only thing needed was a few touch up spots of paint, and Scott came back to complete that and a little bit of cleanup. I would give them 7 stars if I was able to, they really went above and beyond to make sure the end result was exactly what we wanted. I highly recommend them when it comes to any water mitigation and restoration project.